Helpdesk Mon–Fri 8:00–17:00Wrocław area · remote across Poland · +48 451 462 942

IT outsourcing for businesses

Ongoing IT support for your business

We look after your computers, network, servers, Microsoft 365, backup and security. You focus on running your business.

  • 15 years of experience
  • Remote and on-site support
  • Wrocław and the surrounding area
DIT-RACK-01backup · OKMFA · 100%monitoring 24/7
  • ScopeRemote and on-site
  • AreaWrocław and surroundings
  • HoursMon–Fri 8:00–17:00
  • Phone+48 451 462 942

Sound familiar?

Do you have any of these problems?

  • Does your IT person only show up when something stops working?
  • Not sure whether your company data is properly protected?
  • Do employees report problems with computers, email or the network?
  • No in-house IT department?
  • Is your IT person overloaded?
  • Not sure what your IT infrastructure really costs to run?

For companies of 10–100 people without an in-house IT department, this is everyday life. We solve it with ongoing care instead of ad hoc firefighting.

Let's talk about your IT

IT support for a monthly fee

Your external IT department

You do not need to hire a whole team of IT specialists. We provide your company with ongoing care of its IT infrastructure for a predictable fixed monthly fee.

  • Helpdesk for employees
  • Computer administration
  • 24/7 monitoring
  • Security and MFA
  • Backup with recovery tests
  • Microsoft 365
  • Devices and licences
  • Network and Wi-Fi
  • Servers
  • User support

How we start

How does working together look?

  1. 01

    Conversation

    We get to know your business, the way you work and the problems you want to solve. Free of charge.

  2. 02

    IT audit

    We review computers, network, servers, Microsoft 365, backup and security.

  3. 03

    Action plan

    You receive recommendations, priorities and a proposed scope of support with a fixed price.

  4. 04

    Ongoing care

    We take over your IT support, document the environment and look after it day to day.

Why us

A partner who takes responsibility for your IT

15 years of experience

Hands-on knowledge of IT infrastructure and the problems businesses face. We have seen most situations before.

A consistent contact

You know who you work with and who to call. Your account manager knows your business and its history.

Proactive approach

We do not just react to failures. Monitoring reveals problems before they affect your business.

Security

We look after access, data, backup and user security as part of ongoing support.

Local support

Wrocław and the surrounding area on site, with remote support wherever your people work.

Predictable costs

A fixed monthly fee. We price projects up front, with no surprises on the invoice.

Packages

See how much IT support for your business could cost

Basic

For small businesses that want someone to call and peace of mind with updates.

  • Remote helpdesk during working hours
  • Computer monitoring and updates
  • Microsoft 365 account management
  • Basic backup
  • On-site visits billed separately
  • Monthly report

Price set individually

Ask about the Basic package

Premium

For companies with higher security requirements and short response times.

  • Everything in the Business package
  • Priority response time
  • Security event monitoring
  • Disaster recovery plan and tests
  • Employee training
  • Out-of-hours support
  • Annual security audit

Price set individually

Ask about the Premium package

What determines the price?

The price is set individually based on the number of users and the scope of the infrastructure. After the audit you receive a fixed monthly fee.

  • Number of usersHow many people and computers we support.
  • Servers and locationsServers in the office, cloud, number of branches.
  • Response timeNext working day or a response within an hour.
  • Security and backupScope of protection, monitoring and backups.
  • On-site visitsVisits as needed or a regular day in the office.

FAQ

Frequently asked questions

How much does IT support for a company cost?

We set the price individually. It depends mainly on the number of users and computers, the number of servers and locations, the required response time, and the scope of security and backup. After a short conversation and an audit, you receive a fixed monthly fee.

Do you support companies without their own IT person?

Yes, that is the most common situation. We take over all of your IT: helpdesk, administration, security and backup. We work as an external IT department.

Do you work on-site in Wrocław?

Yes. We resolve most requests remotely, but in Wrocław and the surrounding area we come to your office when needed or on a regular visit schedule.

Can your service work alongside our current IT person?

Yes. We can support your administrator by taking over monitoring, backup, security, projects and holiday cover.

How long does it take to take over your IT support?

Usually 2 to 4 weeks. During that time we carry out an audit, collect access credentials, document the environment and install monitoring. We handle urgent matters from day one.

Do you support Microsoft 365?

Yes. We configure and administer Exchange Online, Teams, SharePoint and OneDrive, implement MFA and security policies, and migrate email.

All questions →

Contact

Book a free consultation

A 30-minute conversation about your IT. No obligation and no technical jargon.

Phone
+48 451 462 942
E-mail
kontakt@twoja-domena.pl
Obszar
Wrocław and the surrounding area, remote across Poland

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