IT support for a monthly fee · Wrocław
You do not need to hire a whole team of IT specialists. We provide your company with ongoing care of its IT infrastructure for a predictable fixed monthly fee.
Scope
One partner is responsible for all of your company's IT. We define the exact scope after the audit.
Employees report problems by phone, email or through a portal. Every request has a number and an owner.
Computers, accounts, permissions, software and licences managed to a single documented standard.
Automated oversight of disks, backup, updates and service availability around the clock.
MFA, computer and email protection, access policies and a quick response to suspicious events.
Backups of servers, computers and Microsoft 365 with regular recovery tests.
Email, Teams, SharePoint and OneDrive configured and kept up to date.
Laptops, printers, phones. Purchasing advice and preparing equipment for use.
Router, firewall, Wi-Fi and VPN under constant control and running up-to-date software.
Physical, virtual and cloud servers with updates and health checks.
Help with everyday issues, onboarding new people and short training sessions.
Comparison
| In-house IT employee | Subscription support | |
|---|---|---|
| Cost | Salary, social security contributions, tools, training | Fixed monthly fee |
| Holiday and sick leave | No cover | Cover provided by the team |
| Range of expertise | One person | Experience from many companies |
| Monitoring and backup | Depends on time and tools | Included as standard, with reporting |
| Documentation | Often only in their head | Written down, owned by the company |
Already have an IT person? We can support them rather than replace them.
Packages
For small businesses that want someone to call and peace of mind with updates.
Price set individually
Ask about the Basic packageFor companies that want to hand over full responsibility for IT to a single partner.
Price set individually
Ask about the Business packageFor companies with higher security requirements and short response times.
Price set individually
Ask about the Premium packageThe price is set individually based on the number of users and the scope of the infrastructure. After the audit you receive a fixed monthly fee.
Getting started
We get to know your business, the way you work and the problems you want to solve. Free of charge.
We review computers, network, servers, Microsoft 365, backup and security.
You receive recommendations, priorities and a proposed scope of support with a fixed price.
We take over your IT support, document the environment and look after it day to day.
FAQ
We set the price individually. It depends mainly on the number of users and computers, the number of servers and locations, the required response time, and the scope of security and backup. After a short conversation and an audit, you receive a fixed monthly fee.
Yes. We can support your administrator by taking over monitoring, backup, security, projects and holiday cover.
Usually 2 to 4 weeks. During that time we carry out an audit, collect access credentials, document the environment and install monitoring. We handle urgent matters from day one.
Response time depends on the package and the priority of the request. Failures that stop your business from working have the highest priority. Specific times are set out in the contract.
Yes. In the Business and Premium packages, response times and availability are set out in the SLA.
[UZUPEŁNIJ: np. 1 lub 3 miesiące]. We do not tie clients to multi-year contracts.
Give us some basic information. We will call you back, ask about the details and prepare a quote.